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FAQ

Questions, answered

Can’t find what you’re looking for? Our team is happy to help.

Which exams does Allace support?

Allace currently covers IELTS, TOEFL, SAT, GRE, GMAT, PTE and the Duolingo English Test, with new exams added regularly. Every exam follows its official format, timing and scoring system.

Are the mock tests timed like the real exam?

Yes. Each mock test uses the official section timings and the timer is enforced on our servers, so refreshing your browser or losing connection never resets your remaining time.

Can I pause a test and continue later?

Full mock tests mirror exam conditions and cannot be paused, but individual practice sections can. Any unfinished attempt is saved automatically and appears under "Continue practice" on your dashboard.

How are my scores calculated?

Auto-scored sections use each exam’s official scale (for example IELTS bands or the 200–800 SAT scale). Writing and speaking receive AI practice feedback with rubric-style notes — this is coaching for practice, not an official exam score. Staff can override practice scores when needed.

How does pricing work?

Each exam has its own price. You pay for the exam you are preparing for — there are no shared subscription tiers.

Can I use Allace on my phone?

Absolutely. The platform is designed mobile-first, including the exam interface, so you can practise anywhere without losing progress.

How long are speaking recordings kept?

Speaking recordings are stored securely for practice review and are automatically removed after about 30 days. Transcripts and practice scores may remain on your results.